Automation · Collections

Get paid faster, without chasing invoices

GenLedge sends your invoices, keeps an eye on every due date, and nudges customers politely before bills come due. Payments get matched and applied the moment they arrive, and only genuinely overdue accounts reach a person. You collect cash sooner and lower your days-sales-outstanding without a single manual reminder.

Lower DSO

Days sales outstanding

No dunning

Manual chasing, gone

Two channels

Email and WhatsApp

Exceptions only

Reaches a human

How it works

What happens, step by step

Here's how one invoice turns into collected cash, start to finish.

  1. 1

    Invoice goes out

    GenLedge sends each invoice the moment it's ready, so the clock starts sooner.

  2. 2

    Due dates tracked

    Every payment date is watched in the background, so nothing slips by unnoticed.

  3. 3

    Friendly reminders sent

    Customers get polite nudges over email and WhatsApp as their bills come due.

  4. 4

    Payments applied automatically

    Incoming payments are matched and applied on their own, keeping balances current.

  5. 5

    Real overdue escalated

    Only genuinely late accounts come to a person, with the full history attached.

  6. 6

    Everything recorded

    Every message, payment, and note is logged, so you always have the full picture.

A live view of every open invoice, reminder sent, and payment applied
What it does

Inside collections

Pick an area to see what the automation handles for you.

Scheduled reminders lined up against each invoice's due date

Polite nudges that get you paid

GenLedge reminds customers before and as bills come due, in a tone that keeps the relationship warm. The chasing happens on its own, so you never have to send an awkward follow-up.

  • Gentle nudges timed to each due date
  • Wording that stays courteous and on-brand
  • Reaches customers over email and WhatsApp
  • Stops the moment a payment lands
See it on your workflow
A view of outstanding balances shrinking as payments come in

Lower your DSO without lifting a finger

Chasing invoices by hand is slow and easy to let slip. GenLedge keeps every reminder on schedule and applies payments the moment they arrive, so cash comes in sooner and your days-sales-outstanding trends down. You get the results of a diligent collections team without the manual grind.

  • Reminders never get forgotten or delayed
  • Cash lands sooner, DSO trends down
  • No manual dunning to manage
A person reviewing a flagged account before taking action

You stay in control the whole way

Automation handles the busywork, but you set the tone and make the calls that matter. Routine reminders go out on their own, while genuinely overdue accounts come to you with everything you need to decide. Nothing goes out that you wouldn't send yourself.

  • You set the tone and timing
  • Exceptions always come to a human
  • Step in or pause anytime
A timeline of every reminder and payment on one account

Every touch, on the record

Each invoice, reminder, payment, and note is logged as it happens. When a customer asks or an auditor calls, the full story is right there, in order. No digging through inboxes or reconstructing what was sent and when.

  • Complete history for every account
  • Nothing lost across email or WhatsApp
  • Audit-ready records, always up to date
Built to be trusted

Powerful automation, fully under your control

Robust, secure, private, and transparent, so you get the speed of automation without giving up oversight.

You stay in control

The automation does the busywork; your team approves the decisions that matter. Nothing important happens without a person's sign-off.

Everything is on the record

Every action is captured and explainable, so month-end and audits are a lookup, not a scramble.

Your data stays yours

Your information is isolated to your business, encrypted, and never used to train anyone else's systems.

Robust and always on

It runs around the clock with the checks and safeguards to keep your books accurate and your work moving.

Integrates with your existing tools

QuickBooks
Xero
NetSuite logo
NetSuite
Salesforce logo
Salesforce
HubSpot
sage
Sage Intacct
Dynamics 365
Google Sheets
QuickBooks
Xero
NetSuite logo
NetSuite
Salesforce logo
Salesforce
HubSpot
sage
Sage Intacct
Dynamics 365
Google Sheets
FAQ

Questions about collections

No. GenLedge sends a small number of courteous, well-timed reminders and stops the moment a payment arrives. The tone stays warm and professional, so your customer relationships stay intact while bills still get paid.

See collections on your own work

Book a demo and we'll run it on a real workflow from your business, so you can see the value before you commit.