Run the whole service call from your phone
Field techs pick parts onto the truck, log what they used on site, return unused stock, capture warranty units, and collect a customer signature, all by scanning, all from one phone. Every action is written to an on-device queue and replays when the connection comes back, so a dead spot at the customer site never blocks the job. The steps that appear match the order's workflow, so techs only see the actions their job actually needs.
Pick, consume, return, warranty, sign
Scans queue locally, sync when back online
Retried scans never post the same move twice
Barcode and serial capture for every movement
Explore Mobile App
Everything below is a working part of the platform. Pick a capability to see what it does.
Load the truck by scanning
Scan parts out of the warehouse onto the tech's vehicle. Each scan matches against the pick list and posts a vehicle-pick movement per line.
- Scan resolves to the item; quantity auto-suggested
- Off-list scans prompt to add as ad-hoc
- Final scan posts a vehicle-pick movement per line
- Serial-tracked lines require a scanned serial
One screen that adapts to the job
The action bar only shows the steps the order actually reaches (pick, consume, return, warranty, sign) based on the job's workflow and which modules the tenant has turned on. Techs never scroll past actions that don't apply. Steps are hidden rather than greyed out, so the screen stays focused on the job at hand.
- Buttons follow the order's workflow state
- Steps stay hidden unless their module is on
- Progress bar shows how far the job has gone
Built for a phone in the field
The screens are portrait-locked with large touch targets and a numeric keypad for quantities, so techs can work one-handed. A haptic buzz confirms each scan, and high-contrast text stays readable in direct sunlight. Dark mode follows the device.
- Large touch targets and a numeric keypad
- Haptic buzz confirms every successful scan
- High-contrast text for outdoor readability
The same job, start to finish
The mobile app plugs into the full field-service flow, so a job assigned in the office, or turned into an order from an inbound email, reaches the tech's phone ready to work. Everything captured in the field flows back into inventory and billing. Vehicle restock, subcontractor jobs, and on-site warranty returns run through the same screens.
- Orders reach the phone from the office or email
- Field scans feed inventory and billing
- Covers vehicle restock and subcontractor jobs
Built into Mobile App
Barcode scanning
Scan parts and serials with the same scanner used across the platform's warehouse screens.
Background sync
Queued actions replay on reconnect, app launch, or a manual sync tap.
Idempotent posts
Each action carries a key so a retry can't post the same movement twice.
Warranty returns
Scan a removed unit's serial to pull its asset record and warranty status.
Customer sign-off
Capture a signature and photos, then complete the order on the spot.
Vehicle restock
Move parts between the warehouse and a tech's truck through the same flow.
Integrates with your existing tools
Questions about Mobile App
Yes. Every scan and submission is written to an on-device queue and shown as pending, so techs keep working in dead spots. When the connection returns (automatically on reconnect or app launch, or when the tech taps sync) the queue replays. Because each entry carries its own key, a replay never posts the same action twice.
See Mobile App on your own data
Book a demo and we'll set up a sandbox with your real data so you can judge it for yourself, before you commit to anything.